Privacy Policy

Veratrack Technologies (“we”, “our”, “us”) is committed to protecting the privacy and security of users of our website and software solutions for bonded warehouse and MOOWR operations.

This Privacy Policy explains how we collect, use, store, and safeguard information when you browse our website or use our products and services.

1. Information We Collect

We may collect the following information:

  • Name, company name, designation
  • Email address and phone number
  • Business and warehouse details voluntarily shared
  • Support queries, demo requests, and feature inquiries

We do not collect or store login passwords in readable form. All login credentials are encrypted using industry-standard protocols and are not accessible to personnel.

We also do not collect financial details, Aadhaar, PAN, or other sensitive personal data unless explicitly provided for business purposes.

2. How We Use Information

Information is used for:

  • Providing access to the Veratrack software
  • Customer onboarding and technical support
  • Sending updates, feature enhancements, and notifications
  • Improving platform functionality and user experience

We do not sell or rent any information to third parties.

3. System Access and Security Logs

To ensure platform security, automated logs may be generated (e.g., login attempts, device type, date/time).

These logs are used only for:

  • Security monitoring
  • Technical troubleshooting
  • Preventing unauthorized access

4. Data Security

We use stringent digital security measures including:

  • Encrypted passwords
  • Cloud and database-level protections
  • Access controls based on roles
  • Regular security audits

5. Sharing of Information

Information may be shared only with:

  • Authorized technical staff for support
  • Regulatory authorities when legally required

We do not share information with advertisers, marketing agencies, or unrelated third parties.

6. Data Retention

Information is retained only for operational, contractual, or regulatory requirements and deleted when no longer needed.

7. User Rights

Users may request:

  • Review of stored information
  • Corrections or updates
  • Deletion of data (subject to legal retention rules)

8. Contact

For privacy-related requests or concerns, contact:

📧 Email: info@veratrack.in

📞 Phone: 9769033001